Leodesk

Leodesk is the workspace for teams that outgrew the help desk. Email, live chat, automation and SLAs — fast, scriptable, and built by people who've actually worked a queue.

Hey — looks like card was charged twice for invoice 4821. Can you take a look before it hits our books?

Confirmed the duplicate — refunding the second charge now. You'll see it back in 3–5 days.

Skim everything in a dense table, or focus a single thread in a three-pane view. Select rows to bulk-action them. Go ahead — it’s live.

RK Rosa Klein Can we add a second domain? Pending account 1h

Card was charged twice for invoice 4821 — can you take a look before it hits our books?

Confirmed the duplicate — refunding the second charge now. You’ll see it back in 3–5 days.

Forward support@, and Leodesk threads, dedupes and assigns it. Replies go out from your domain — customers never see a ticket number unless you want them to.

We're seeing 401s right after rotation — is there a grace window?

Hi team, the refund for invoice 4821 landed on a card we closed last month. Can it be reissued to the card on file? Happy to confirm anything you need.

On it — I've voided the first refund and reissued to the active card ending 0144. You'll see it in 3–5 business days.